Privacy Policy

Your Privacy & Data Protection

Introduction

Rashi Guru ('we', 'us', or 'our') is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Vedic astrology consultation service.

Information We Collect

Personal Information

We collect information you provide directly to us, including your name, email address, phone number, and birth details (date, time, and place of birth) necessary for astrological calculations.

Chat and Consultation Data

We collect and store your chat conversations with our AI astrologer, including questions asked, responses received, and consultation history to provide personalized astrological guidance.

Usage and Technical Information

We automatically collect certain information about your device and usage, including IP address, browser type, operating system, and usage patterns to improve our service.

How We Use Your Information

  • Provide personalized Vedic astrology consultations and guidance
  • Process payments and manage your account
  • Improve our AI astrologer and service quality
  • Send important service updates and notifications
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our platform
  • When required by law or to protect our rights and safety
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Data portability for your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@rashiguru.com or through the app's support section.

Last updated: January 14, 2025